Background

Ecster is a sales financing company that stems from Handelsbanken. Ecster offers its thousands of connected stores a variety of payment services for all channels. Everyone that finances a purchase using Ecster will receive a complimentary Ecster card, allowing you to earn poins on every purchase.

Solution

Crossroads helped Ecster with a one stop shop solution for point redemption. We built a webshop and integrated it with Ecster's CRM partner Lindbak, from whom we fetch point balance and customer data. We procure and warehouse the products and handle outgoing logistics. In addition, we help out with marketing and answer customer inquiries regarding point redemption.

Project details

  • Responsive, "mobile-first" based UX/UI design based on Ecster's guidelines
  • Integration with point redemption API at Lindbak
  • Special functionality for welcome and reactivation gifts